Exchange policy

We offer an exchange policy on all purchases* made from Gharenu, within India. The product along with the original product certificate can be returned for buy-back or exchanged basis of its current market value, with deductions towards making charges and Rs.500 towards processing charges. If you received a discount or free gift while making your purchase, we will deduct the original discount amount or free gift value, as applicable. You can choose to return the free gift as well.

The value of the exchanged product after deductions towards making charges and discounts will be credited to your Gharenu account. This remains valid for 365 days and can be used to purchase anything (except Coins and Solitaires) on our website. The value cannot be encashed.